Financial Assistance & Charity

Financial assistance screening, automated end to end.

CoverMe automates your in-house financial assistance screening in real time — supporting uninsured and underinsured patients who may not qualify for government programs, while protecting your 501(r) posture.

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Determining Financial Pathways

Your FA policy, programmed into the platform.

Every healthcare system has its own programs and policies. CoverMe programs your Financial Assistance policy directly into the application, creates custom interview questions and flows for your patient population, and screens every patient against your FA parameters.

When a patient is recommended for a program, you're notified — and the application paperwork is auto-filled. CoverMe tracks and archives every supporting document, so patients land in the optimal program and you face fewer bad debts.

Financial Assistance

A wider selection of patient financial programs, the best funding resources, and a better chance of reimbursement.

Patient Interview Insights

Accurate financial data supports the patient interview — adding data insight to program eligibility evaluation.

Risk Evaluations

Assess risks before they become write-offs, with clear consideration of program fit, risk, and reliability.

Empathetic Counseling

Connect patients to every program they qualify for — including customized payment plans matched to their ability to pay.

Benefits That Await You

Fewer bad debts. Better patient experiences.

Automated FA eligibility & enrollment improves the patient financial experience Increased reimbursements — bills paid on time Accurate account classification for better self-pay collections Presumptive charity determination that reduces bad debt

FAQ

Frequently Asked Questions

Who is eligible for financial assistance?

Patients who are uninsured for the relevant service, ineligible for governmental or other insurance coverage, and who meet guidelines that consider estimated household income, percent of the federal poverty level, debt-to-income ratio, and similar factors.

Why choose CoverMe's financial assistance and screening solution?

It ensures every patient receives a fair, consistent evaluation for financial assistance and charity programs — helping hospitals fulfill their community benefit missions.

How does CoverMe screen applicants?

CoverMe combines patient demographic analytics from your patient accounting software with our proprietary AI program, builds your FA policy into the platform, and screens each applicant against those policies and eligibility norms.

Every patient fairly screened. Every application auto-filled.

See the financial assistance workflow in action — customized to your policy.

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