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CoverMe Complete
Reduce the responsibility of your staff.
Staffing is hard. CoverMe Complete works in sync with your CoverMe software to handle data collection, eligibility checks, and benefit applications — making accounts receivable the part of your operations you don't have to think about.
The Service, Instantly
An extension of your registration team — without the headcount.
Collects patient information
Handles patient admission interviews
Inputs resident information into the CoverMe software
Reduces the burden on your intake staff
Redetermination volume doubles in 2027 — your staff's workload doesn't have to.
Six-month eligibility cycles mean twice the screening interviews and twice the paperwork. CoverMe Complete absorbs that volume so your team stays focused on patients. See what's coming →
FAQ
Frequently Asked Questions
How does CoverMe Complete improve the patient experience at our facility?
Your intake user can redirect the patient to our call center, which collects patient information in advance — reducing wait times and optimizing the interview when the patient is attended at the facility.
How can CoverMe Complete help our hospital staff?
Our call-center solution takes over intake responsibilities in the CoverMe application on your facility's behalf — handling labor-intensive tasks like collecting patient demographics and insurance verification, so your staff can focus on more productive work.
Are the call center services compliant with medical standards?
Yes. CoverMe Complete provides clients with HIPAA-compliant call center services.
Is CoverMe Complete customizable?
Yes — it's designed to fit anywhere in your workflow and works in sync with your CoverMe software.
Empower your intake team. Reduce patient wait times.
Tell us where staffing hurts most and we'll show you how Complete fits your workflow.
Request a Demo →